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analytics and reporting
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Accessing historical Performance reportsHow can I obtain Analytics data prior to March 2021 ? I'm particularly keen to access Performance Reports from Jan 2...
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Sep 15, 2021 at 11:49am
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Can I create a report that shows calls for a group of phone numbers (more than one phone number)?...
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Sep 14, 2021 at 12:39pm
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Want to add another field to the 540 CDR Plus Dispositions notes report.Hi, Anyone know how to add or knows of a report that includes the same info from the 540 Data Download report CRD Plus D...
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Aug 27, 2021 at 1:02pm
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Can I run a report showing all staff PMIs for my org?I'm creating a staff directory, and I'd like to include staff member's personal meeting id. Is there a way I...
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Aug 10, 2021 at 5:33am
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Quality of Service Call Map in AnalyticsWas the ability to see the call map feature taken out of the QOS section in analytics?...
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Aug 2, 2021 at 8:13am
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Performance Reporting using Today but with Future Times still within the same dayHello,I would like to create a Performance Report using today but list future hours so that i can connect a subscription...
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Jul 28, 2021 at 9:03am
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